The Philippine Statistics Authority—Regional Statistical Services Office I (PSA – RSSO I) went through ISO 9001:2015 Quality Management Systems (QMS), Internal Quality Audit conducted by the representatives from the Philippine Statistics Authority-Regional Statistical Services Office – Cordillera Administrative Region (PSA – RSSO CAR) on 07 October 2024.

The ISO 9001:2015 specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

PSA – RSSO I’s Civil Registration and Administrative Support Division (CRASD), Statistical Operations and Coordination Division (SOCD), including the Civil Registration System (CRS) outlet were visited to validate each division’s ISO 9001:2015 compliance with its processes and practices.

Moreover, recently hired employees (Regular and Contract of Service Workers) and Government Internship Program (GIP) interns were individually asked about their knowledge of the PSA’s Quality Policy, Quality Management System, and if they undertook the Oath of Data Privacy.

PSA – RSSO I will continue to adhere to the ISO 9001:2015 standards to ensure the delivery of quality products and services to the people.

SGD. ATTY. SHEILA O. DE GUZMAN
Regional Director, RSSO 01